Frequently Asked Questions

Find answers to common questions about our products, orders, and policies.

Orders & Payment

We accept Visa, Mastercard, American Express, bank transfers, and USSD payments — all secured through Paystack.
Orders can be modified or cancelled within 2 hours of placement. Please contact us immediately at MAYGLOW23@yahoo.com.
Yes. All payments are encrypted and processed through Paystack, a PCI-compliant payment processor. We never store your card details.

Shipping & Delivery

Lagos delivery: 1–2 business days. Nationwide: 3–5 business days. In-store pickup is also available.
We currently ship within the US and Nigeria. International shipping is coming soon — follow us on social media for updates.
Once your order ships, you'll receive a tracking number via email within 24 hours.

Returns & Exchanges

We accept returns within 30 days of purchase. Items must be unworn, unwashed, and in original condition with tags attached.
Email us at MAYGLOW23@yahoo.com with your order number and reason for return. We'll guide you through the process.
Refunds are processed within 5–7 business days after we receive and inspect your returned item.

Products & Sizing

Each product page includes a detailed size guide. When in doubt, we recommend sizing up for a relaxed streetwear fit.
We source premium, sustainable fabrics and continuously work toward more ethical production practices.
Popular items are frequently restocked. Sign up for our newsletter to get notified when items are back in stock.